Shipping policy

Delivery

Orders are carefully prepared and packaged to preserve the quality of each piece during transit.

Orders are processed within 1–3 business days. Once dispatched, delivery times vary by destination and carrier.


Estimated Delivery Times

  • United States: 2–5 business days.
  • Canada's 10 provinces: 2–7 business days.
  • Yukon, Northwest Territories, Nunavut & U.S. territories: Delivery times are provided with the shipping quote. 

Delivery times are estimates and begin once an order has been dispatched. Remote destinations, weather conditions, customs processing, or carrier delays may occasionally extend delivery times.


Shipping Costs

Complimentary standard delivery is available throughout all 50 U.S. states and Canada’s ten provinces.

Orders to Yukon, the Northwest Territories, Nunavut, and U.S. territories are subject to separate delivery arrangements. Please contact us for a shipping quote before placing your order.

Expedited delivery, when available, may be selected at an additional cost.

For Canadian orders, applicable duties, taxes, or other import charges are the responsibility of the customer unless otherwise stated at checkout.


Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking details so you can follow your delivery.


Delays

Delivery times are estimates and may occasionally be affected by weather, customs processing, carrier delays, or other circumstances beyond our control.

Should an unexpected delay occur, please contact us and we will be glad to assist with available tracking and delivery information.


Address Accuracy

Please ensure that your shipping address is complete and accurate before placing your order.

If you notice an error after your order has been placed, please contact us as soon as possible. We will make every reasonable effort to update the delivery information before dispatch, although changes cannot be guaranteed once an order has entered the carrier network.


Questions

For questions regarding delivery or an existing shipment, please contact us. Our team will be pleased to assist.