Returns And Exchanges Policy

We have made our best to deliver the finest Luxurious Alpaca Fur products to you, and nothing would make us happier than knowing our products exceeded your expectations. Nonetheless, we understand that circumstances may change, or that you may prefer to exchange your product for one that better matches your luxury needs.

With your best interest in mind, we allow returns within one week of product receipt.

Needless to say, all returns must be in the same new condition they were received in.

This return policy applies only to our line products and does not apply to goods made to the customer’s specifications or that were specifically customized.

The buyer is responsible for shipping and insuring the item(s) to be returned. We suggest asking UPS or FedEx for a signed release.